Effective Date: May 2026 | Last Updated: May 2026
At XchangeOn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how XchangeOn (“XchangeOn,” “we,” “our,” or “us”) collects, uses, stores, processes, and protects information obtained through our website, mobile applications, trading platform, and related services (collectively referred to as the “Platform” or “Services”). By accessing or usingXchangeOn Exchange services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Policy, please discontinue use of the Platform immediately.
XchangeOn is committed to maintaining a secure and transparent environment for digital asset trading and blockchain-related services. This Privacy Policy describes:
This Policy applies to all users accessing XchangeOn services worldwide.
We may collect different types of information depending on how you interact with the Platform.
When you access XchangeOn, we may automatically collect:
Blockchain transactions are publicly accessible by nature. XchangeOn may collect and analyze publicly available blockchain data associated with:
XchangeOn may use collected information to:
We only process information where there is a legitimate business, legal, compliance, or security purpose.
XchangeOn may use cookies, analytics tools, and similar technologies to:
Users may control or disable cookies through browser settings; however, some platform features may not function properly without them.
XchangeOn does not sell user personal information. We may share information with:
Information may also be disclosed:
All third-party service providers are expected to maintain appropriate confidentiality and security measures.
XchangeOn may retain user information for as long as necessary to:
Retention periods may vary depending on jurisdictional requirements and operational needs.
XchangeOn implements security practices designed to protect user information and digital assets. Security measures may include:
While we strive to maintain high security standards, no platform or transmission method can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and devices.
By using XchangeOn, users understand that information may be processed, transferred, or stored across multiple jurisdictions where our service providers or infrastructure operate. We take reasonable measures to ensure transferred data remains protected in accordance with applicable privacy and security standards.
Depending on applicable laws and regulations, users may have the right to:
Certain requests may be limited where retention is necessary for legal, security, or compliance obligations. Users may contact XchangeOn through official support channels to submit privacy-related requests.
The Platform may contain links to third-party websites, applications, or services. XchangeOn is not responsible for:
Users should review the privacy policies of any third-party services they access.
XchangeOn services are not intended for individuals under the legal age required in their jurisdiction. We do not knowingly collect information from minors. If we become aware that information has been collected from an underage individual, appropriate steps may be taken to remove such information and restrict access.
XchangeOn may process and disclose information where necessary to:
Compliance measures may include transaction monitoring, sanctions screening, and identity verification procedures.
XchangeOn may send:
Users may opt out of non-essential marketing communications at any time through account settings or unsubscribe options. Certain critical service and security notifications may still be delivered.
Users are responsible for:
XchangeOn is not responsible for losses resulting from user negligence or compromised credentials outside our control.
XchangeOn reserves the right to modify or update this Privacy Policy at any time. Updated versions become effective immediately upon publication on the Platform. Continued use of XchangeOn services after updates constitutes acceptance of the revised Privacy Policy.
For privacy-related questions, compliance concerns, or data requests, users may contact XchangeOn through the official support channels available on the Platform.
XchangeOn is committed to protecting user privacy, maintaining strong security standards, and operating with transparency and integrity. We continuously work to improve our privacy practices and safeguard user information while delivering secure and reliable digital asset services.