XchangeOn Cookies Policy

1. Introduction:

XchangeOn FZCO (“we,” “us,” or “our”) uses cookies and similar technologies (“cookies”) on our website and platform (collectively, the “Site”) to enhance your experience, understand usage patterns, and improve our services. This Cookies Policy explains what cookies are, how we use them, the types of cookies we employ, and how you can manage or disable them. By continuing to use XchangeOn, you consent to our use of cookies as described herein.

2. What Are Cookies?

A cookie is a small text file placed on your device (computer, tablet, or mobile) when you visit a website. Cookies help us recognize your device on subsequent visits, distinguish you from other users, remember your preferences, and collect analytics data. Some cookies expire at the end of your browsing session (“session cookies”), while others remain on your device for a set period (“persistent cookies”).

3. Why We Use Cookies

We use cookies to:

  1. Enable Core Functionality
    • Authenticate users.
    • Maintain secure sessions.
    • Prevent fraudulent activity.
  2. Optimize and Personalize
    • Remember language, regional settings, and other preferences
    • Offer a tailored experience (e.g., remembering your login state).
  3. Analyze and Improve
    • Monitor Site performance, page load times, and error occurrences.
    • Count and track unique visitors and how they navigate the Site.
    • Identify which pages or features are most popular.
  4. Deliver Targeted Advertising (Where Applicable)
    • Provide relevant ads based on your browsing behavior.
    • Work with third-party advertising partners for interest-based marketing.
    • Identify which pages or features are most popular.

4. Types of Cookies We Use

Cookie CategoryDescription & Purpose
Essential (Strictly Necessary)Required for the Site to function. These cookies authenticate your session, enable secure logins, and power core features. They cannot be disabled.
FunctionalRemember your selected preferences (e.g., language or region) to improve and customize your experience on subsequent visits.
Analytical/PerformanceCollect anonymous usage statistics (e.g., pages visited, time spent) to help us understand how the Site is used and identify areas for improvement. These cookies do not store personal information.
Tracking/TargetingTrack your browsing across multiple sites to deliver personalized advertising and measure campaign effectiveness. Third-party partners (e.g., Google Analytics, advertising networks) may set these cookies.

5. Third-Party Cookies

Some cookies on XchangeOn are placed by trusted third-party service providers (e.g., Google Analytics, CDN partners, advertising networks). These third parties may recognize your device across websites and use that information for their own purposes (such as delivering tailored ads). We do not control how these third parties use their cookies; please refer to their privacy policies for details.

6. Managing and Disabling Cookies

6.1 Browser Settings

You can manage or delete cookies via your browser’s settings. Instructions vary by browser—typically found under “Privacy” or “Security.” Common links for guidance:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari (macOS): Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

6.2 Opt-Out of Third-Party Tracking

If you wish to limit third-party advertising cookies, you can visit:

6.3 Mobile Apps

Cookies do not function in the same way on mobile apps. To control tracking on our mobile applications, follow the device-specific instructions for Android or iOS to disable advertising identifiers in Settings.

6.4 Impact of Disabling Cookies

Refusing or deleting cookies may affect your experience:

  • You may need to re-enter login credentials more often.
  • Certain features or pages may not function properly.
  • The Site may load or perform less efficiently

7. How Long Cookies Remain on Your Device

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until they expire—as set by the publisher—or until you delete them.
  • Third-Party Cookies: Remain based on the third party’s expiration timeline.

8. Updates to This Policy

We may update this Cookies Policy periodically (e.g., to reflect changes in technology or regulations). When revisions occur, we will post the new “Last Updated” date at the top. Your continued use of XchangeOn signifies your acceptance of any changes.

9. Contact Us

If you have questions or concerns about our use of cookies, please contact us at:support@xchangeon.io

Please specify “Cookies Policy Inquiry” in your message subject.