Fee Schedule
1. TRANSACTION FEES
XchangeOn employs a 30-day, volume-based, maker/taker fee model. Fees are recalculated daily based on each user’s trailing 30-day trading volume (USD equivalent).
| Tier | 30-Day Volume (USD) | Maker Fee (Sell) | Taker Fee (Buy) |
|---|---|---|---|
| 1 | 0 < 1,000,000 | 0.200% | 0.200% |
| 2 | 1,000,000 – < 3,000,000 | 0.185% | 0.185% |
| 3 | 3,000,000 – < 8,000,000 | 0.175% | 0.175% |
| 4 | 8,000,000 – < 20,000,000 | 0.165% | 0.165% |
| 5 | ≥ 20,000,000 | 0.155% | 0.155% |
- Volume Calculation:
- Every executed trade (buy + sell) is converted to USD at the time of execution.
- The rolling 30-day sum sets your tier.
- Maker vs. Taker:
- Maker Order: Limit order that adds liquidity (entered into the order book, not immediately matched) → Maker Fee applied upon eventual fill.
- Taker Order: Market order or immediately matched limit order that removes liquidity → Taker Fee applied on execution.
2. DEPOSIT FEES
- Virtual-Asset Deposits:
- 0% (XchangeOn does not charge; user pays only the blockchain’s network/miner fee).
- Funds credited once on-chain conformations complete.
- Fiat-Currency Deposits (USD, AED, etc.):
- XchangeOn won’t charge a deposit fee.
3. WITHDRAWAL FEES
Applies to:
3.1 Virtual-Asset Withdrawals: Every crypto withdrawal incurs:
- Blockchain Network Fee (Miner Fee), which is:
- Determined by the underlying blockchain (e.g., Ethereum gas, Bitcoin network fee)
- Varies in real time with network congestion and gas prices
- Displayed on the withdrawal page once the user selects network and amount
- Each asset has a platform-enforced minimum withdrawal threshold (ensures network fee does not exceed transfer value)
- XchangeOn Service Fee (Flat per Token/Chain), which:
- Covers operational and security overhead
- Is token-specific (e.g., a fixed small fee for BTC, ETH, USDT)
- Is displayed alongside the network fee at withdrawal
Real-Time Fee Display: When you initiate a withdrawal, XchangeOn shows: (i) Selected Network (e.g., Ethereum, Solana, BNB Smart Chain), (ii) Minimum Withdrawal Amount (per token/network), (iii) Current Network (Miner) Fee (wallet → on-chain), (iv) XchangeOn Service Fee (if applicable), and (v) Total Deduction (sum of both fees). The user must explicitly confirm the total fee before broadcasting the withdrawal.
3.1.1 Common Asset Examples (Illustrative; always refer to withdrawal page for live values)
| Asset | Network | Min Withdrawal | Typical Network Fee |
|---|---|---|---|
| BTC | Bitcoin Mainnet | 0.00011 BTC | ~ 0.00001 BTC |
| ETH | Ethereum Mainnet | 0.001 ETH | ~ 0.0004 ETH |
| USDT | ERC-20 (ETH) | 0.1 USDT | ~ 1.15 USDT |
| USDT | TRC-20 (Tron) | 0.1 USDT | ~ 0.1 USDT |
| ADA | Cardano Mainnet | 2.8 ADA | ~ 0.8 ADA |
| SOL | Solana Mainnet | 0.0035 SOL | ~ 0.0025 SOL |
| BNB | BEP-20 (BSC) | 0.00021 BNB | ~ 0.0002 BNB |
| MATIC | Polygon (Matic) | 10 MATIC | ~ 0.1 MATIC |
- Multiple Networks: Certain tokens (USDT, USDC, ETH, etc.) exist on several chains (ERC-20, TRC-20, BEP-20, …). Each chain has its own minimum and network fee. Always verify you selected the correct network before confirming.
- Fee Adjustments: XchangeOn may alter default fee suggestions during extreme congestion or temporarily disable a network if fees become uneconomical. Users see any changes before finalizing.
Failed/Incomplete Withdrawals: If a withdrawal fails (e.g., insufficient gas), XchangeOn may cancel and credit your account—minus any non-refundable on-chain gas used. Always ensure your withdrawal amount exceeds the minimum and that the network fee is adequate for timely confirmation.
3.2 Fiat-Currency Withdrawals (USD, AED, etc.)
- Fee: Variable, depending on:
- Fiat currency being withdrawn (USD, AED, …)
- Destination bank and jurisdiction
- Transfer speed (e.g., same-day vs. standard)
- Third-Party Bank Charges: Any correspondent or beneficiary bank fees are the user’s responsibility.
4. FEE TIERS & WITHDRAWAL LIMITS (AED-BASED VIP MODEL)
XchangeOn rewards higher assets under management (AUM) and trading volumes with steeper fee discounts and higher withdrawal allowances. Fee tiers recalculate daily at 4:00 PM UTC using:
- AUM Calculation:
- Snapshot of all crypto and fiat holdings is taken at 4:00 PM UTC daily.
- Crypto balances are converted to BTC using the day’s BTC middle price = (open + close) / 2.
- Then converted to USD, and then to AED.
- The higher of the current value or the 30-day average AUM sets your AUM.
- 30-Day Volume Calculation:
- Each spot trade over the past 30 days is converted to BTC at execution time.
- Then converted to USD using the BTC middle price of that day, and then to AED.
- AED-denominated trades are recorded at AED value at execution.
- The rolling 30-day sum, refreshed daily at 4:00 PM UTC, determines your volume.
- Once your tier is determined, it applies to all sub-accounts and is inherited at 4:00 PM UTC.
| Tier | AUM or 30-Day Volume (AED) | Maker Fee | Taker Fee | 24 h Withdrawal Limit (USD) |
|---|---|---|---|---|
| Regular (0) | 0 – 1,000,000 | 0.2% | 0.2% | 3,500,000 |
| VIP1 | 1,000,000 – < 3,000,000 | 0.185% | 0.185% | 3,500,000 |
| VIP2 | 3,000,000 – < 8,000,000 | 0.175% | 0.175% | 3,500,000 |
| VIP3 | 8,000,000 – < 20,000,000 | 0.165% | 0.165% | 3,500,000 |
| VIP4 | ≥ 20,000,000 | 0.155% | 0.155% | 3,500,000 |
- Maker & Taker Definitions:
- Maker: Limit order that is added to the order book without immediate fill → lower “maker fee” upon execution.
- Taker: Market order (or limit order that fully/partially matches existing orders) → higher “taker fee” on the notional executed.
- Fee Recalculations:
- Daily (4:00 PM UTC): AUM snapshot + rolling 30-day volume sum.
- Fee & Volume Dashboard: Users can view real-time tier status and corresponding maker/taker fees.
- 24 h Crypto Withdrawal Limits:
- Regular & VIP 1 – 4: 3,500,000 USD per 24 h.
- VIP 5 – 8: 35,000,000 USD per 24 h.
- All withdrawn amounts count toward this cap in USD equivalent; remaining allowance resets every 24 h.
5. SUMMARY OF ALL FEES
| Fee Type | Charged By | Rate/Amount | Notes |
|---|---|---|---|
| Maker Transaction Fee | XchangeOn | 0.155% – 0.200% | Tier-based (depends on trailing 30-day USD volume). |
| Taker Transaction Fee | XchangeOn | 0.155% – 0.200% | Tier-based (depends on trailing 30-day USD volume). |
| Virtual-Asset Deposit | N/A | 0 USD | User pays only the blockchain’s network fee. |
| Virtual-Asset Withdrawal | XchangeOn | 1. USDT: $1 fee; 2. Tokens: equal to $1 token value | Users pay the blockchain’s network fee plus XchangeOn’s fees for withdrawal. |
| Fiat-Currency Deposit | XchangeOn | Variable (0 USD – Nominal flat fee) | Displayed before deposit; varies by currency and receiving bank. |
| Blockchain Network Fee | Blockchain (miners/validators) | Dynamic (e.g., ETH gas, BTC miner fee) | Determined by network conditions; passed through to user at withdrawal. |
| XchangeOn Withdrawal Fee | XchangeOn | Equal to $1 token value | Token-specific service fee; displayed at withdrawal. |
| Fiat-Currency Withdrawal | XchangeOn | Variable (0 USD – Nominal flat fee) | Displayed before withdrawal; depends on currency, destination bank, and speed. |
6. ADDITIONAL NOTES
- Promotions & Rebates: XchangeOn may run special promotions (e.g., zero-maker fees on select tokens, seasonal discounts). All promotions are time-limited and clearly announced.
- Fee Adjustments & Advance Notice:
- XchangeOn reserves the right to adjust any fees (maker, taker, deposit, withdrawal) or tier thresholds at any time.
- Standard fee changes are announced at least 7 calendar days before taking effect.
- Transparency:
- All applicable fees—trading, deposit, withdrawal—are displayed in the UI at the moment of confirmation.
- No hidden or extra platform fees beyond those clearly shown.
- Failed Transactions: If a withdrawal fails due to insufficient network fee or on-chain congestion, XchangeOn may cancel and credit your account, minus any non-refundable gas spent on the attempted transaction.
Key Takeaway:
- Higher AUM or 30-day trading volume → Steeper maker discounts (down to – 0.01%) and improved taker rates (as low as 0.20%).
- Crypto withdrawals combine the blockchain’s network fee + a small XchangeOn service fee, fully transparent at withdrawal.
- Fiat deposits/withdrawals may incur nominal fees, always shown before confirmation.
For full details and real-time calculations, refer to XchangeOn’s in-platform “Fee & Volume” dashboard or contact Support.
Support & Questions:
For any inquiries about fees, please contact support@xchangeon.io.
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